Undercover Boss

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Undercover Boss - Season 5 Episode 1

Undercover Boss 2013 -

Title: Undercover Boss - Season 5 Episode 1
Genre: Reality
Country: United States of America
Studio: Channel 4
Cast:
Crew:
Alternative Titles: Undercover Boss (UK)
Keyword: business

Overview:Chief Executive Phil Couchman heads back to the frontline to work alongside his staff. Terrified of losing even a single customer to the competition, Phil aims to find out if workers are delivering the top notch service he expects. In the three years since Phil became boss, he's seen DHL's turnover reach a massive 800 million pounds. But rapid expansion brings its own problems. When the CEO goes undercover he discovers a stretched workforce and customer service staff who are tied up in red tape. Phil is moved by a courier who supports his family in Brazil but has no job security, another whose job is stretching his body to breaking point, and finally by couriers being paid unfairly. Phil is forced to consider whether DHL have more to worry about than just their customers.

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First Air Date: Jun 18, 2009 Last Air date: Aug 20, 2014 Season: 7 Season Episode: 34 Episode Runtime: 45:14 minutes Quality: HD IMDb: 4.3 / 10 by 3 users Popularity: 0.6666 Language: en

1. DHL2013-07-01
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2. Securitas2013-07-08
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3. Hyundai2013-07-15
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4. Southwark Council2013-07-22
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5. Biffa Bins2013-07-29
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6. Quicksilver2013-08-06
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